FAQs

The number of sessions you will engage in is completely unique and individualized to your treatment. You and your therapist will work together exploring the frequency that works best for your treatment, and is realistic to your schedule and routine. Typically, sessions begin weekly, and through time will work down to bi-weekly, monthly, to every six weeks.

The length of your sessions will also depend on the unique needs of your treatment. Typically, sessions are fifty-three minutes, but we do offer thirty-minute sessions for youth.

Currently, we do not have the ability to prescribed medications. If you are in need of medication exploration and/or management, we do have a healthy list of providers that are accepting new clients for medication management. It is the goal of Counsel Connect to eventually grow in staff to be able to provide these services.

We currently accept most major insurances. We also offer several self-pay options such as; having a reduced self-pay rate for our pre-licensed and student interns, therapy packages at a discounted rate, and limited sliding scale options. Please be sure to check in with your therapist or our Executive Assistant, Brandi, for any questions or assistance with insurance, fees and payment.

Counsel Connect hopes to make therapy as accessible as possible. The cost of your session will depend on if you are using insurance, what that insurance plan covers, or if you are self-pay. We offer several self-pay options such as; having a reduced self-pay rate for our pre-licensed and student interns, therapy packages at a discounted rate, and limited sliding scale options.

We require a twenty-four hours notice for any cancellation/rescheduling request. You can contact your therapist directly or reaching out to our main office’s contact information here. Further details of our cancellation policy are provided in your signed intake documentation, and will be reviewed with you during your first session.

Many of our therapist offer a Telehealth option. Please be sure to ask for this desired option upon scheduling with your therapist. You will gain access to your Telehealth session through our client portal upon scheduling and completing intake documentation.

If you need to reach your therapist, or are new and would like to touch base with a therapist you believe is a good fit, please visit our Meet the Team page where you can find their direct contact information. Our general office contact information can also be found on our Contact Us page. We look forward to connecting with you!